Shipping policy

Shipping Policy

Last updated: August 2026

Thank you for shopping with Driven Space. We're committed to getting your order to you as quickly and reliably as possible. Please read our shipping policy carefully before placing your order.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) after payment is confirmed. You will receive an email confirmation with your order details once your purchase is complete, and a second notification with tracking information once your order has shipped.

Orders placed on weekends or public holidays will begin processing on the next business day.

Domestic Shipping (Jamaica)

We offer the following shipping options for deliveries within Jamaica:

Shipping Method	Estimated Delivery	Cost
Standard Shipping	3–7 business days	Calculated at checkout
Express Shipping	1–3 business days	Calculated at checkout

Shipping rates are calculated based on order weight, dimensions, and delivery location. The exact cost will be displayed at checkout before you complete your purchase.

International Shipping

Driven Space ships to select international destinations. International shipping rates and estimated delivery times vary by destination and will be calculated at checkout.

Please note that international orders may be subject to customs duties, import taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping rates. We recommend checking with your local customs office for information on applicable fees before placing your order.

Estimated international delivery times: 7–21 business days, depending on destination and customs processing.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment through our carrier's website. Please allow up to 24 hours for tracking information to become active after you receive your shipping confirmation.

Shipping Delays

While we make every effort to meet our estimated delivery times, delays can occasionally occur due to high order volumes, carrier delays, weather events, or customs processing for international orders. Driven Space is not responsible for delays caused by third-party carriers or customs authorities.

If your order has not arrived within the estimated timeframe, please contact us at [your contact email] and we will investigate promptly.

Lost or Damaged Shipments

If your order arrives damaged or is confirmed lost by the carrier, please contact us within 7 days of the expected delivery date with your order number and photos of any damage. We will work with you to arrange a replacement or refund as appropriate.

Incorrect Address

Please ensure your shipping address is correct at the time of purchase. Driven Space is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping address, contact us immediately at williamsromaine109@gmail.com — we can only make changes before the order has been dispatched.

Contact Us

For any shipping-related questions, please reach out to our team: